Privacy Policy – Jacksons Auto Detailing

Jacksons Auto Detailing respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect
We collect personal information such as your name, phone number, email address, and vehicle details when you submit a form or request a service.

How We Use Your Information
We use your information to:

  • Provide detailing services

  • Communicate regarding appointments and services

  • Send follow-ups and service reminders

SMS Communication
By providing your phone number, you consent to receive text messages from Jacksons Auto Detailing. Message frequency varies. Message and data rates may apply. You can reply STOP to unsubscribe or HELP for assistance.

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in

• We maintain timestamped records of all opt-in actions

• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"

• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

• All opt-out requests are processed immediately.

Message Frequency & Content:

• Message frequency varies based on your interactions with our business

• Messages will be directly related to the services you have requested

• We do not send promotional content without specific consent

Help & Support:

• Reply "HELP" for assistance or contact us at [email protected]

• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply

• Carriers are not liable for delayed or undelivered messages

• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

No Sharing Policy
We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies & Tracking
Our website may use basic tracking tools to improve user experience.We use cookies and similar technologies to:

• Analyze site traffic and user behavior

• Improve website functionality and user experience

• Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

Data Security
We take reasonable steps to protect your information.

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

User Rights
You may request to update or delete your information by contacting us.

Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information

• Opt-out of marketing emails by clicking "unsubscribe" in our emails

• Opt-out of SMS messages by replying "STOP"

• Request information on how we process your data

• Withdraw consent at any time for future communications

• Lodge a complaint with a supervisory authority if you believe your rights have been violated

Contact Us
[email protected]